Question 1

What is DataTranscribe?

Accepted Answer

DataTranscribe is an AI-powered audio and video transcription service that converts speech to text using Whisper large-v3, the most accurate speech recognition model publicly available. You upload any audio or video file — MP3, WAV, MP4, M4A, AAC, FLAC, OGG, WebM, and more — and receive a clean, timestamped transcript along with SRT subtitle files, WebVTT captions, and plain text output. Unlike subscription-based transcription services, DataTranscribe uses a prepaid credit model: buy minutes once, use them whenever you need, and they never expire.

Question 2

How accurate is DataTranscribe's transcription?

Accepted Answer

DataTranscribe is powered by OpenAI's Whisper large-v3 model, which achieves approximately 2.7% word error rate on standard English benchmarks — the lowest of any publicly available AI speech recognition model. On clear audio, this translates to 99%+ practical accuracy. Whisper performs well across accents, technical vocabulary, multiple speakers, and real-world audio conditions. For very noisy recordings or highly specialized terminology, minor manual review may be needed, but most professional recordings require minimal correction.

Question 3

What audio and video formats does DataTranscribe support?

Accepted Answer

DataTranscribe accepts virtually every common audio and video format: MP3, WAV, M4A, AAC, FLAC, OGG (Opus), AIFF, WebM, MP4, MOV, AVI, MKV, M4V, and more. Files up to 5 GB are supported with no time limit per file. This includes recordings from iPhone Voice Memos, Zoom and Teams cloud recordings, podcast files, YouTube downloads, screen recordings, field recorders, and studio audio. There is no need to convert your file before uploading.

Question 4

How much does transcription cost?

Accepted Answer

DataTranscribe uses a transparent prepaid model. The Free tier gives every new account 5 minutes at no cost with no credit card required. The Starter pack provides 5 minutes for $5 ($1.00/minute). The Pro pack provides 30 minutes for $15 ($0.50/minute). The Extended pack provides 120 minutes for $50 ($0.42/minute). Minutes are charged to the second — a 4-minute 22-second file uses exactly 4.37 minutes. There are no per-file fees, no monthly charges, and no minimum commitment.

Question 5

Do transcription minutes expire?

Accepted Answer

No. Minutes purchased on DataTranscribe never expire. Your balance remains indefinitely — no monthly reset, no expiry date, no penalty for not using your minutes. Buy an Extended pack today and use it six months from now; every minute will still be there. You can also purchase multiple packs and balances stack with no cap.

Question 6

Is DataTranscribe private and secure?

Accepted Answer

Yes. Your uploaded files and transcripts are handled securely and only accessible by your account. DataTranscribe does not use your audio to train AI models, target ads, or share data with third parties. Payments are processed through Stripe, the industry standard for secure payment processing. DataTranscribe never stores your card details. You can delete uploaded files and transcripts from your account at any time.

Pay for what you use — nothing more